Frequently Asked Questions

---

- The IRS says they will issue most refunds within 21 days from the day they receive your tax return for processing.

​

- Even though the IRS says they will issue most refunds in less than 21 days, it is possible your tax return may require additional review and take longer.

​

-There are multiple ways that you can find out the status of your refund.

• Internet:  You can use the IRS "Check My Refund Status" tool, which will provide personalized information about your own tax return.  To use this tool, go to https://www.irs.gov/refunds
• Phone: You can call 1-800-829-4477 for automated refund information 24 hours a day, 7 days a week. 
• Smartphone or App Devices:  You can check the status of your refund on the IRS phone app by downloading the free IRS2Go app by visiting iTunes app store or the Android Marketplace.

There are two ways that you can find out the status of your refund.

• Internet:  Go to https://dors.mo.gov/tax/taxinq/welcome.jsp to check refund status online.
• Phone:  You can call 1-573-526-8299 for automated refund information 24 hours a day, 7 days a week.

Most people only need to keep their tax records for 3 years.  However, some situations occur in which you would be required to keep records for 4, 6, or 7 years.  Some situations require you to keep your tax records indefinitely.  

Directly from the IRS: 

1. Keep records for 3 years if situations (4), (5), and (6) below do not apply to you.
2. Keep records for 3 years from the date you filed your original return or 2 years from the date you paid the tax, whichever is later, if you file a claim for credit or refund after you file your return.
3. Keep records for 7 years if you file a claim for a loss from worthless securities or bad debt deduction.
4. Keep records for 6 years if you do not report income that you should report, and it is more than 25% of the gross income shown on your return.
5. Keep records indefinitely if you do not file a return.
6. Keep records indefinitely if you file a fraudulent return.
7. Keep employment tax records for at least 4 years after the date that the tax becomes due or is paid, whichever is later.